Sheikh Sadiq, CEO, ALIS Technology
The modern-day healthcare IT arsenal is vast and complex. From electronic medical records (EMR) to AI-driven analytics, patient tracking, social media, and patient portals, these are hundreds of tools that can assist healthcare organizations in enhancing their operations. However, many healthcare organizations still fail to fully realize the capability of these tools, partly because of their limited technical expertise. From collecting patient data to ensuring data security and integrating various systems associated with data management, healthcare providers require a reliable IT partner that can help them leverage these technologies to improve the quality of patient care and safety.
Headquartered in Chicago, IL, ALIS Technology is a full-service provider of managed IT services that specializes in design, installation, and maintenance of enterprise grade networks for surgery centers, mid-size hospitals, imaging centers, and dental and doctor’s offices. ALIS Technology has mastered the art of providing hospital-grade IT services to medium and small-sized medical service providers. “We deliver cost-effective, extensive, and detailed IT services by building state-of-the-art networks for healthcare providers, from stand-alone sites to an enterprise involving multiple locations,” states Sheikh Sadiq, CEO of ALIS Technology.
"ALIS Technology is a full-service provider of managed IT services that specializes in design, installation, and maintenance of enterprise grade networks for surgery centers, mid-size hospitals, imaging centers, and dental and doctor’s offices"
ALIS Technology’s services range from development consulting, networks set-up and management, to ongoing security and efficiency assessments. These services are designed to give clients an edge over the competition while making them the first choice of patients. By taking the entire responsibility of its client’s IT environment, ALIS Technology eliminates the need for an in-house IT team. “Unlike our competitors who serve as the cost center for businesses, we act as a partner to our clients,” adds Sadiq.
All-Inclusive IT Services
The primary focus of ALIS Technology is building robust networks that facilitate seamless healthcare delivery. As part of its managed IT services, the company provides infrastructure consulting, network monitoring, network security, help desk services, network assessments, and green IT solutions. This includes building a secure and stable network infrastructure for clients with 100 percent uptime and security. The company’s experienced and dedicated network consultants provide complete high-end network design, implementation, and maintenance. Once the networks are built, ALIS Technology monitors and troubleshoots the networks and identifies issues before they snowball into a headache for its clients, saving them both time and money in the process.
While establishing robust networks, ALIS Technology keeps security at the center of its efforts. The company assists clients in designing and implementing cost-effective security solutions by leveraging the latest tools in the market. This will help keep the client’s network and systems secure and protected from any advanced attacks, including ransomware and malware. The firm also ensures that its customers have a business continuity strategy and advanced backup systems that are capable of restoring the data in case of any hardware failure. Furthermore, by leveraging its network assessment capabilities, ALIS Technology conducts comprehensive audits on clients’ infrastructure and helps them enhance their operations and network performance. The audit extends to systems and processes to make sure that the clients remain compliant to regulations, including HIPAA. ALIS Technology has also established its presence in the surgery center development. “We are recognized as the leader when it comes to the development of outpatient surgery centers in the U.S.,” says Sadiq. In the outpatient surgery center development and medical facility development, ALIS Technology helps them from a design perspective, as well as from setting up the secure network infrastructure, which includes patient tracking, Wi-Fi, network security, cloud-based data centers, servers, complete network systems.
ALIS Technology is venturing into the Middle East market by collaborating with the local partners like the Dubai-based Ayana Holdings that strives to build a network of powerful companies on a global level
After this setup is complete, ALIS Technology helps with maintenance to ensure the outpatient surgery centers and medical offices can provide the best service for the patients. “ALIS Technology has completed over 50 design and implementation of outpatient surgery centers nationwide,” adds Sadiq. The company also educates its clients’ staff members around securing patients’ information and implementing practices that comply with HIPAA regulations. “In a nutshell, we take care of our clients’ networks, and address their needs for security, data backup, email systems, HIPAA compliance, and staff training,” says Sadiq.
When Experience Meets Excellence
In the last 20 years of delivering comprehensive services to several healthcare providers, ALIS Technology is driven by the thought— “IT never sleeps and technology changes overnight.” In the ever-evolving IT landscape, it is evident that the nature and intensity of issues change every day with each client. To tackle them, ALIS Technology adopts a comprehensive “thinking on your feet” approach. The company educates its staff to stay in tune with the evolving technologies to find the best solutions for its clients in an agile and efficient manner. “We are always on our feet to find appropriate solutions for our clients that will enable them to offer the best healthcare services to their patients without any hindrances,” remarks Sadiq. “Our highly-trained, Microsoft-certified, and customer-focused technical team leads our way in achieving this goal.”
"ALIS Technology has
completed over 50 design
and implementation of
outpatient surgery centers
ALIS Technology caters to a wide range of healthcare providers, including surgery centers, small hospitals, imaging centers, and physiotherapy offices. The firm’s engagement with a medical center chain well exemplifies its value proposition. This single doctor-owned organization initially wanted ALIS Technology to perform an audit of its systems. Upon assessing, the firm discovered that the client had significant security loopholes in their system. The client was not HIPAA compliant, the EMR system was not secure, and they lacked a reliable backup system. Also, the client failed in setting up a network infrastructure that aligned with the security parameters required for a healthcare facility. ALIS Technology took over the client’s entire IT environment and helped transform all their 15 centers by installing firewalls, domain controller servers, anti-malware software, backup systems, and disaster discovery systems to tighten the security perimeter. ALIS Technology also provided a training program on the newly integrated systems and the best practices to avoid any unwarranted situation to help the client operate efficiently and securely.
Strategic Partnership to Sharpen the Edge
According to Sadiq, a reliable partner is a key to success for all services providers within the IT space and keeping this in mind, ALIS Technology collaborates with several partners.
While selecting the partner, the firm ensures that they align well with the pace at which technology advances in the market. For example, earlier, ALIS Technology was using a conventional cloud-based backup system to store the data of its clients. However, with the onset of ransomware and more advanced attacks, the company partnered with Datto to formulate an efficient method to back up its clients’ data.
"Aprecomm applies AI to WiFi networks to deliver precise insights into the customer experience and adapts the networks to provide best possible experience based on customer activities"
Post collaboration, ALIS Technology was able to keep a local copy of its clients’ backup at their location while having another copy on the cloud. Also, instead of data backup that happened once in every 24 hours, Datto helped ALIS Technology back up its clients’ data on an hourly basis. This partnership enabled ALIS Technology to secure data and prevent loss as Datto’s system has the potential to identify viruses or ransomware attacks and stop all read/ write activities on the server. Similarly, ALIS Technology collaborates with other malware threat detection companies that use cognitive technologies in order to enhance its ability to protect the clients’ systems. ALIS Technology does not stop at just installing the networks and configuring them. Customer Experience is the key to success. ALIS Technology works with Aprecomm, an Indian technology startup founded by Pramod Babu Gummaraj and Guharajan Sivakumar, experts from the WiFi industry, to provide Self Driven Networks with simplified network visibility and a measure of what the customer experience on a WiFi network. Aprecomm applies AI to WiFi networks to deliver precise insights into the customer experience and adapts the networks to provide best possible experience based on customer activities. In addition to this, Aprecomm transforms the networks into an intelligent, interactive system where the network proactively alerts IT about a potential threat and a possible remedy it has taken to avert. This approach is very radical and completely different to the existing technologies where IT spends hours to trace the issues.
A Leap toward the Future
Dedicated to serving the ever-growing needs of healthcare space, ALIS Technology is planning to provide its all-inclusive managed IT services to a wide variety of healthcare providers, including surgery centers, doctors’ offices, small hospitals, imaging centers, dental clinics, and physical therapy offices. Innovative developments are underway, including a video consultation platform that will help healthcare providers enhance on-site as well as remote care. Plans to integrate AI and machine learning into healthcare solutions are also in the pipeline.
To effectuate these plans in the next 12 to 18 months, ALIS Technology is building strategic partnerships with various technology providers, including companies that deliver solutions for patient engagement, patient monitoring, patient tracking, and appointments. ALIS Technology is venturing into the Middle East market by collaborating with the local partners like the Dubai-based Ayana Holdings that strives to build a network of powerful companies on a global level. With Ayana Holdings’ robust financial, operational, and strategic experience coupled with its wide-ranging network, it has resources, global capacity, and expertise to transcend borders, boundaries, and benchmarks. This results in high-growth businesses that disrupt industries and have a meaningful impact in the world. The partnership with such a forward-looking company helps ALIS Technology to excel in Middle East market, providing services in Dubai, actively entering the Saudi Arabia medical market in terms of design and deployment.
Eventually, the aim is to combine a wide range of solutions under one umbrella and transform ALIS Technology into a one-stop-shop service provider for all healthcare organizations.